Suparna Banerjee
- Role
- Senior Learning Coordinator, Learning Services at CDK Global
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Suparna Banerjee
An enthusiastic, hardworking and competent professional who possess the required level of experience needed to deliver high quality, customer focused and clinically effective with the working environment. Strong learning skills with a Bachelor in English Literature and specialized in Interior Designing and Painting. Believe in continuous learning and an innovative approach.
Experience
Senior Learning Coordinator, Learning Services
May 2022 — Present · Hyderabad, IN
Works with department staff to understand processes and derive needs via a needs-analysis processProvides operational consulting to departments in the use of the LMS to support effective business processes. Documents requirements, project options and cost estimates. Performs day-to-day functions within the LMS such as maintaining user database, assigning required learning modules, creating and uploading online modules, and maintaining system functions. Performs system testing for changes/updates to the LMS. Assists in troubleshooting LMS issues Documents processes or contributes to user manuals and provides end-user support on technical aspects of the LMS. Responsible for the day-to-day logistical requirements of the LMS and related policies, procedures and processes. Responsible for the auditing LMS usage, monitoring compliance, monitoring data integrity, editing data and records to ensure accuracy, and preparing and creating reports on a timely basis. Works closely with corporate personnel to evaluate business requirements related to the use and configuration of LMS applications. Coordinates and monitors data entry with end users and assists in end user training of LMS application. Assists with special projects that may involve the analysis of the data within the LMS. Develops presentations on current and future plans or services. Makes product and vendor recommendations. Acts as a software vendor liaison and performs other related duties as assigned Performs in special projects as assigned
Education
University of Calcutta
Bachelor's degree
2011 — 2014
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