Supannee Phinsakool-Najera
Salesforce Business & Solutions Analyst/ Delivery Lead/ Salesforce Certified 5x
- Role
- Salesforce Consultant Lead at NTT DATA
- Location
- Bradenton, FL, US
- LinkedIn followers
- 500 followers
About Supannee Phinsakool-Najera
Technical/Functional Business Analyst and Solutions Architect for Salesforce Sales and Service Cloud implementation and training (focused on Healthcare direct Clients/Patients, Railway Logistics, Credit Card Processing and Corporate Insurance Sales. Experience with CPQ (Steelbrick) Administration, LivePerson CTX integration and Marketing B2B Process (Marleto, Pardot and Eloqua).*Certified Salesforce Administrator*Certified Salesforce Platform App Builder
Experience
Salesforce Consultant Lead
Oct 2021 — Present
Provide an overview of the current business state to create a plan of improvement to secure a plan of operation improvements-Manage the scrum team Sprints, Feature and User Stories creation that is aligned to the project objectives-Coordination of projects delivery from business users testing and development teams readiness-Implement hypercare support and continuous maintenance-Technical Lead to evaluate new and/or updated Process Flows, Workflows, Triggers and APEX Classes to recommend an impact analysis.
Education
University of Phoenix
Bachelors Information Systems, Information Technology
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