Sunny Kumar
Morden Trade || SCM First Mile || FMCG || Vendor Planning & Supply Management || Data Analyst || MIS Analyst || Business Analyst || Financial Analyst || Technical Abilities || Hard Skills || Soft Skills
- Role
- Senior Operations Executive at Flipkart Grocery
- Location
- Patna, BR, IN
- LinkedIn followers
- 500 followers
About Sunny Kumar
I am a dedicated and results-driven professional with a passion for leveraging…
Experience
Senior Operations Executive
May 2025 — Present · Patna, IN
Store Operations: Managing day-to-day operations of hyperlocal stores, including store setup, logistics, and overall operational efficiency. Daily Performance Analysis: Analyzing daily performance metrics at the store level to identify areas for improvement and ensure targets are met. Team Management: Managing rosters, planning shifts, and assisting in people management and training team members. Fulfillment & Delivery: Ensuring quick fulfillment of orders within shift, meeting customer expectations, and adhering to delivery SLAs. Inventory Management: Assisting with inventory checks, ensuring freshness, and addressing low shelf life issues. Operational Issue Resolution: Solving day-to-day operational issues with stores and 3PLs (Third-Party Logistics). Communication & Collaboration: Communicating with partner teams for follow-ups, coordinating with last-mile delivery partners, and collaborating with other departments. Compliance: Ensuring adherence to SOPs (Standard Operating Procedures) and processes. Shrinkage Control: Managing and minimizing inventory shrinkage at the store. Inventory Health: Conducting daily assessments on inventory health and addressing any issues. Inbound & Outbound Activities: Ensuring timely completion of inbound and outbound activities, including timely clearance of orders. Technology & System Issues: Identifying and calling out technical issues and system problems, raising tickets for resolution. Cash Reconciliation: Assisting with on-time cash reconciliation. Vehicle Management: Ensuring vehicles are parked correctly and are in good working condition. Audit Compliance: Ensuring audit scores remain above mandated thresholds and maintaining hygiene and quality standards. 5S Maintenance: Maintaining a clean and organized store environment. Vendor Management: Assisting with vendor invoices and ensuring timely payments.
Education
DataTrained
PG Program in Data Science, Machine Learning and Neural Networks
2023 — 2024
Patliputra University
Master of Business Administration - MBA
2021 — 2023
Magadh University
Bachelor of Science - BS
2016 — 2019
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