Sunny Katoch
Operations Manager @Bell
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WORK HISTORY
Operations Manager @Bell
EDUCATION
Panjab University
B.E. Computer Science & Engineering
Toronto Metropolitan University
Master of Engineering (M.Eng.)
SKILLS
ABOUT SUNNY KATOCH
Masters of Engineering (Ryerson University), JNCIA, CCNA and CCNP(Route) certified > Working in Bell FibeTV department and implementing next generation 10-GPON technology.> 3+ years of experience as a Network Engineer in Network & Security Operations(NOC) team and handled issues related to Network, Network Security, Antimalware and Windows Server and worked according to Service Level Agreements(SLA) and OLA. • Well versed with ITIL processes and implementing Incident Management, Change Management, Problem Management and ITSM ticketing tools like HP OpenView and HP Service Manager 9, JIRA. Technical Skills are as follows: Routing Protocols : RIP, OSPF, EIGRP, BGP, MPLS Switching : Ethernet, VLAN, Trunking, STP, RSTP, MST, HSRP,VRRP, GLBP, Inter-VLAN Routing Network Security Technologies : ACL, VPN Tunneling, IPSec, Radius, TACACS,IPS/IDS Network Monitoring Tools : HP OpenView, HP NNMi(Network Node Manager), HP Service Center, Service Desk, IPCenter, HP Service Manager 9 Cisco WCS, Cisco Prime. Networking Protocols & Services : IPv4, IPv6,TCP/IP, DHCP, ARP WAN Technologies : HDLC, Dial-Up Networking, Frame relay Operating Systems : Windows 7, Windows 8, Windows 10, Windows XP,Windows Server(20••••12),Linux(Ubuntu, RedHat), Apple Mac OS
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