Sunny Kalra
Engineering Customer Support-India & South Asia
- Role
- Regional Focal - Customer Support - Hydromechanical Systems at Airbus
- Location
- Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sunny Kalra
I am an aviation professional, customer support leader, and technical team mentor…
Experience
Regional Focal - Customer Support - Hydromechanical Systems
Jul 2023 — Present · Bengaluru, FR
As a Lead Engineer, I am dedicated to delivering innovative technical solutions that address operator and customer challenges across Airbus programs, including the A320 Single Aisle, A330/340 Long Range, and A350 XWB. My expertise spans resolving complex issues through \'Tech Requests\' in ATA chapters 29, 27, and 32, ensuring optimal aircraft performance and reliability.Beyond troubleshooting, I proactively identify recurrent in-service issues, manage fleet and collaborate with stakeholders to drive investigations, implement mitigations, and develop permanent fixes. Leveraging advanced data analytics, predictive maintenance, and trend analysis via Airbus\'s Skywise platform, I provide actionable recommendations that enhance operational efficiency.I also contribute to customer engagement by drafting ISIs, TFUs, RDAFs, and delivering technical insights through TRMs, Expert Corners, and Symposiums. My role combines technical excellence with strategic foresight to ensure customer satisfaction and continuous improvement in aviation engineering.
Education
Institute of Management Technology, Ghaziabad
Postgraduate Program
Deakin University
MBA Global
Indian Institute of Aeronautics
Aircraft Maintenance Engineering ( Airframe & Engine).
Sikkim Manipal University
BBA
DAV Public School, Dayanand Vihar, Delhi
Higher secondary
Skills
- Aerospace
- Airlines
- Aircraft
- Aircraft Maintenance
- Aviation
- Civil Aviation
- Aircraft Systems
- Commercial Aviation
- Airworthiness
- Line Maintenance
- Aeronautics
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