Sunny Tyagi
Manager & Branch Head @Federal Bank
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WORK HISTORY
Manager & Branch Head @Federal Bank
Ayodhya, IN
Achieved 20–25% YoY growth in CASA, advances, and third-party sales.2. Led a high-performing team of 3–10 staff, with 100% goal achievement in key quarters.3. Built and retained 300+ strong customer relationships with >90% retention rate.4. Increased cross-sell penetration by 40% through structured needs-based selling.5. Maintained zero major audit remarks; ensured 100% regulatory compliance.6. Boosted digital adoption by 65% via focused onboarding and UPI activations.7. Reduced branch expenses by 10–15% through cost optimization strategies.8. Controlled NPAs under 1.5%; recovered ₹X lakhs in overdue accounts.9. Acquired 150+ new CASA and Agri clients via focused market outreach.10. Demonstrated resilient leadership during staff shortage and business pressure.
EDUCATION
SUNDERDEEP ENGINEERING COLLEGE, DASNA, GHAZIABAD.
Bachelor of Technology (B.Tech.), Information Technology
IBS Pune
PGPM, Marketing
Nehru Public School
12th, PCM
K V Public School
10th
ABOUT SUNNY TYAGI
Passionate and performance-driven Branch Manager with over 7 years of experience in retail banking, customer relationship management, and team leadership. Currently heading the Ayodhya Branch, I specialize in achieving business targets, improving branch profitability, ensuring regulatory compliance, and nurturing a high-performing team.With a customer-first mindset and strong analytical skills, I drive initiatives that enhance operational efficiency, cross-sell success, and customer satisfaction. I\'m also exploring data-driven decision-making with tools like Python, Power BI, and Advanced Excel to lead the next phase of my banking career. Key Interests: Retail Banking | Business Analytics | Customer Experience | MSME & Agri Lending | Financial Inclusion | Team Management | Building Sales Strategies | Data Driven ApproachLet’s connect to collaborate or discuss new opportunities!
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