Sunny Singh

Program Manager @Gvk Emergency Management & Research Institute

Jaunpur, IN

The role of a Program Manager at GVK Emergency Management and Research Institute (GVK EMRI) is pivotal in ensuring the efficient delivery of emergency medical services, particularly the 108 and 102 ambulance operations, across designated districts.Operational Oversight: Manage the day-to-day operations of 108 and 102 ambulance services within assigned districts, ensuring optimal resource utilization and adherence to service standards.Team Leadership: Supervise and motivate a workforce ranging from 100 to 200 personnel, including Emergency Medical Technicians (EMTs), drivers, and support staff, to maintain high-performance levels.Government Liaison: Act as the primary point of contact with district authorities, including conducting quarterly Executive Committee meetings with District Collectors and representing GVK EMRI in governmental reviews and discussions.Stakeholder Engagement: Foster strong relationships with hospitals, media outlets, and vendors to ensure seamless service delivery and positive public perception.Training & Development: Organize and oversee Emergency Medical (EM) training programs for staff to enhance service quality and responsiveness.Public Awareness: Lead initiatives such as brand awareness campaigns, public engagement activities, and press interactions to promote the organization’s services and mission.Vendor Management: Identify, onboard, and manage relationships with vendors supplying essential resources like fleet services, fuel, and medical supplies.

L.N. Mishra College of Business Management, Muzaffarpur

BCA