Sunny Singh
CONCENTRIX- Senior representative transaction processing.... WNS Global Service- Senior Associate| AML | Risk Compliance| Transaction Monetering| KYC
- Role
- Senior Representative Advisor Ii Transaction Processing at Concentrix
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sunny Singh
Currently I am working in Concentrix Gurgaon.I have worked in WNS 1.5 years and HCL 1.2 years.my work in WNS is.Responsibilities includes evaluating high-risk customers, and investigatingcompliance issues.Verify the customer names and customer address with there proof in thebank (KYC)Transaction monitoring has been done. when triggers events are happened.Verify the cases briefly in daily bases to avoid the risk in the bankingregulations.Utilized various software systems to manage customer information anddocument policy details.Negotiated and resolved customer disputes in a timely and e client mannerDeveloped and implemented customer service policies and procedures.Review documentation to prevent fraud, money laundering, and identitytheft losses.Document and report all findings in case management software.Prepare management reports on department activities and findings.Present strategies and findings at monthly department meetings.Maintained an up-to-date knowledge of regulations and best practices inthe insurance industry.Developed and maintained relationships with clients to ensure customersatisfaction.
Experience
Senior Representative Advisor Ii Transaction Processing
May 2025 — Present
Education
Army Public School (APS)
Bachelor of Commerce - BCom
Army Public School (APS)
B.com
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