Sunny Reynolds
Manager Capacity Management @Nebraska Medicine
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WORK HISTORY
Manager Capacity Management @Nebraska Medicine
Maximizes access to care across Nebraska Medicine to achieve organizational goals driven by visit volume and utilization through efficient provider template management, Epic decision trees, data analysis and implementation of digitalization with patient self-scheduling. Works closely with providers and clinic leadership across the organization to develop and refine provider schedules and execution of strategies to capitalize on capacity opportunities. Implements and manages processes necessary to achieve organizational access and productivity metrics. Collaborates with leaders and physicians on the development and sustainment of the Capacity Management program across the system.
EDUCATION
Clarkson College
Bachelors of Science in Health Care Business Management
ABOUT SUNNY REYNOLDS
Healthcare strategy leader focused about making care easier to access through digital and operational transformation. I lead access strategy through cross-functional collaboration, modernizing how patients enter the health system. Led large scale self-scheduling expansion that increased digital adoption to 25% for primary care and growing across specialties, earning national recognition in 2024 and 2025. I also lead enterprise capacity optimization efforts, improving schedule utilization to 94% system wide.
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