Sunny Nagpal
Storyteller | Portfolio Director & IT Delivery Head
- Role
- Portfolio Director - Global Delivery Unit Head at HCLTech
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Sunny Nagpal
I’m a storyteller at heart, a hobbyist writer who finds inspiration in nature, curious about how ideas, people, and technology connect to shape the world. That same curiosity fuels my work in technology: understanding complex systems, uncovering opportunities, and shaping solutions that make a real impact.With 20+ years of experience leading global IT Infrastructure delivery, I channel this curiosity into transforming complex IT infrastructures into agile, scalable, and intelligent ecosystems. As the IT Services Delivery Head, I manage 20+ enterprise accounts in Retail & CPG vertical, leading a global team of 700+ professionals delivering end-to-end IT infrastructure, cloud services, and AI-driven solutions.My expertise spans Data Center Management, Hybrid Cloud Strategy, Network Services, Cybersecurity, Digital Workplace Services, GRC, IT Portfolio Management, Service Delivery Management, and large-scale IT modernization programs. With strong P&L and business transformation experience, I align technology initiatives with business goals—driving operational excellence, cost optimization, and sustainable growth.Passionate about the next wave of enterprise technology, I leverage AI, Generative AI, XaaS, and intelligent automation to build secure, resilient, and future-ready digital ecosystems that accelerate business success while fostering creativity, innovation, and human-centric solutions.
Experience
Portfolio Director - Global Delivery Unit Head
May 2025 — Present · Boston, MA, US
As Head of Delivery for the SMB Line of Business, I manage 30+ accounts with $40M ACV ($110M TCV) across industries like Retail, CPG, HiTech, and Media. Leading a global team of 700+ professionals, I oversee end-to-end IT service delivery, technology transformation, and business development initiatives to drive client success and growth.I focus on optimizing IT service delivery, leveraging emerging technologies to align strategies with business goals, and delivering high-impact solutions that enhance operational efficiency and build long-term client relationships.
Education
AIT
Engineer's Degree
ICFAI
Master of Business Administration (M.B.A.)
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