Sunny Jhalani
Salesforce Business Analyst | Sales Cloud & Lightning Expert | CRM Process Optimisation | Driving End-to-End Implementation & UAT Excellence | Salesforce Certified | Real Estate & Logistics Domain
- Role
- Sr Manager Salesforce Business Analyst at Smartworld Developers
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sunny Jhalani
Experienced( 7+) Salesforce Business Analyst with expertise in Sales Cloud and end-to-end Sales and After-Sales processes. Skilled in gathering requirements, building BRD/FRD/UAT documents, and collaborating with cross-functional and development teams to deliver customised Salesforce solutions.Proficient in Salesforce customisation, reports & dashboards, data management, and providing functional and technical support to 100+ users. Strong focus on improving data quality, process efficiency, and system usability to align technology with business goals.Key Skills: Salesforce Sales Cloud · Salesforce Lightning · Business Analysis · UAT · Reports & Dashboards · Data Management · Custom Objects
Experience
Sr Manager Salesforce Business Analyst
Apr 2025 — Present · Gurugram, IN
Education
NIMS - National Institute Of Management Solutions
Master of Business Administration - MBA
2010 — 2012
University of Rajasthan
Bachelor of Technology (B.Tech.)
2005 — 2009
Skills
- Business Intelligence
- Marketing
- Customer Relationship Management (Crm)
- Management
- Team Building
- Team Management
- Business Strategy
- Competitive Analysis
- Sales and Marketing
- Product Sales
- Sales and Marketing
- Sales
- Strategic Planning
- Strategy
- Business Development
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.