Sunny Balwani
Associate Director at PwC India
- Role
- Associate Director at PwC India
- Location
- Indore, MP, IN
- LinkedIn followers
- 500 followers
About Sunny Balwani
I am an SFDC Senior Manager at PwC Mumbai.I have worked primarily in maintainence and support projects still I have keen interests in Business Process Modelling/mapping/re-engineering related activities. I have worked across various line of business like retail, enterprise in telecom.I have basic functional understanding of various COTS products such as Metasolv, Remedy, Geneva, CRM used in telecom. 9.5+ years of experience in telecom, CRM, pre sales & QA domain. SFDC Delivery & Implementation/Integration Experience Good in writing proposals- drafting RFP response. Had good exposure to functional, web application & backend, COTS products testing Proficiency in preparing test plan, writing test scenarios and test cases, test data mining/preparation and test case execution. Good Functional knowledge in OSS BSS architecture and have played major role in End-to-End Testing/ UAT support at client site. Good problem solving and leadership skills. Experience in requirement analysis, process flows, testing and troubleshooting skills. Awareness of eTom, eTAM models and OSS/BSS, QA processes provisioning/service activation, fulfilment, assurance (SQM, PMS, FMS, CEM) & pre sales processes in telecom domain.
Experience
Associate Director
Apr 2021 — Present
Education
June 2005. Rajiv Gandhi Proudyogiki Vishwavidyalaya
B.E
Skills
- Unix
- Solaris
- Sfdc
- Requirements Gathering
- Pl/Sql
- Business Process
- Oracle
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