Sunil Kumar
Senior Business Analyst | Risk Analytics & ML | SQL, Python, Power BI | E-commerce & BFSI | CSPO® | 1x AWS, 2x Azure Certified
- Role
- Investigations Specialist i at Motorola Mobility (a Lenovo Company)
- Location
- Bengaluru, IN
- LinkedIn followers
- 500 followers
About Sunil Kumar
Business Analyst | Strategy & Market Intelligence | Data Science & Predictive…
Experience
Investigations Specialist i
Motorola Mobility (a Lenovo Company)
Oct 2020 — Present · Bengaluru, IN
Key Work Areas - Transaction Monitoring- Fraud and Credit Risk Analysis- Investigate suspicious activities and behaviors- Identify known fraud patterns, discover new modus operandi trendsProjects- Conducted regular team level audits for Customer Resolution Rate (CRR), Incorrect Reinstate Rate (IRR)- Improved team level Investigations Per Hour (IPH) by 10% from 95% to 105% by doing root-cause analysis and conducting effective learning session- Created a dashboard on QuickSight to track key performance metrics at team level.
Skills
- C++
- Government
- Business Strategy
- Css
- Rhel
- Html 5
- Geography
- C
- Microsoft Office
- Network Administration
- Java
- Environmental Science
- Sql
- Photoshop
- Political Science
- International Relations
- Local Government
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