Sunish M S
Airline Ground & Cargo Operations | Ground Handling Automation | Aviation Learning & Development
- Role
- Director of Operations at Smart Gc Pro
- Location
- Kochi, IN
- LinkedIn followers
- 500 followers
About Sunish M S
An Aviation professional with 21+ years of experience working on the entire strategic operations & customer experience departments for Calicut Ground handling at Bhadra International India Ltd. Passionate about mentoring aspiring candidates who wish to learn & grow in the aviation industry. Passionate about disruptive technology which can automate ground handling business. Skilled in providing value-added services to airlines by way of effective Ground handling solutions, thereby enhancing their satisfaction levels Managing a team of 330 staff members for 11 flights a day including other ground handling activities. Extensive hands on experience in managing various international carriers like Etihad, Saudia, Oman Air, Gulf Air, Air Arabia, Fly Dubai, Nas Air, Experience in imparting continuous on-job training to accomplish greater operational efficiency. Mentor at an Ed-tech startup which offers WORLD CLASS Aviation training experience in approximately 40% less training cost than the standard market rates. Certified Trainer for NSQF Level 4 - Aerospace & Aviation Sector Skill Council In Association with Cardiff & Vale College International United Kingdom. Station Trainer - Weight & Balance for Airarabia & Bhadra International Consultant – for an IT SaaS Company who is innovating the Airlines, Logistics, Surface transportation and Hospitality industry, with tailored solutions.
Experience
Director of Operations
Apr 2023 — Present · Kochi, IN
Develop and implement operational strategies to achieve company goals and objectivesOversee the planning, scheduling, and execution of training programs and servicesManage and coordinate relationships with airlines, ground handlers, institutions, and other clientsCollaborate with the management team to ensure seamless delivery of training and support servicesMonitor and optimize the use of resources, including technology, personnel, and budgetsEnsure compliance with industry standards and regulationsContinuously evaluate and improve operational processes and systemsManage and develop a high-performing operations teamCollaborate with sales, marketing, and other departments to drive business growth
Education
Sikkim Manipal Institute of Technology - SMU
Master of Business Administration - MBA, Human Resources Management and Marketing
2006 — 2008
Mahatma Gandhi University
Bachelor of Commerce - BCom, Business/Commerce
1999 — 2001
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