Sunil Thekkelayil

About Sunil Thekkelayil

Management professional with over 21 years of work experience and expertise in global transformation roles across domains including Health care, Financial Services and Market Research gives me wonderful insight into exploring how end-customer experiences are directly connected to our ways-of-working. I strive to become a trainer & a coach with passion for transformation. Passionate about Business process diagnostics and systems thinking, stakeholder impact assessments, change readiness assessments, storytelling, change communication and change leadership development. My core passion is to Reimagine Healthcare business services to make it more lean, productive, connected and Customer-centric by leveraging Data Science AI & Digital consulting practices integrated with People and culture change management. Further, create an effective Process excellence community of practice with a distinct identity, to facilitate shared learning between Business users and functional experts, Global Process owners and to promote digital Governance across multiple levels. I have knowledge of GxP environment & strong capabilities in strategy & operations management that helps align with the transformation strategy to lead portfolio of projects that will deliver value to the Novartis. I have facilitated various consulting workshops – leveraging Design thinking (People-led ideas), Value stream maps and hypothesis based approach for diagnosis and derive innovative solutions involving emerging technologies. Have implemented Balance score card based KPI measures, dynamic dashboards and visual tracking controls to manage process and people performance for sustainable governance.I wish to be a person who invests in experiences, and stay less susceptible to social comparison.Specialties: Service & process excellence, Transformation strategist, Applied analytics and Data Science, I am passionate about improving our world with #MindfulLeadership #BeHappyStayEnergized #IntelligentAutomation and co-creating the #FutureOfWork by leveraging our collective wisdom.

Experience

1. Global Ci and Capabilities Lead - Business Process Excellence(Bpe)

   Novartis

   Jan 2024 — Present · Hyderabad, IN

Education

• University of California, Berkeley, Haas School of Business

  Executive Education, Artificial Intelligence BUSINESS STRATEGIES AND APPLICATIONS

• Birla Institute of Technology and Science, Pilani

  MS, Quality Management

  2005 — 2007

• Bharatiya Vidya Bhavan's College of Communication & Management

  PGDAM, Marketing & Advertising

  1998 — 1999

• Great Lakes Institute of Management

  Professional Certification, Business & Data Analytics

  2018 — 2019

• Indian Institute of Management, Calcutta

  Executive Programme, Business Management

  2011 — 2012

• Sri Sathya Sai Institute of Higher Learning

  MSc, Chemistry

  1996 — 1998

Skills

• IT Enabled Business Transformation
• Transformational Outsourcing
• Training
• Quality Management
• Team Management
• Strategy
• Internal Audit
• Quality Control
• Six Sigma
• Business Continuity
• Requirements Analysis
• Process Improvement
• Market Research
• Business Process
• Change Management
• Leadership Development
• Performance Metrics
• Budgets
• Strategic Planning
• Vendor Management
• Program Management
• Lean Six Sigma
• IT Operations
• Itil
• Consulting
• Operational Risk Management
• Executive Management
• Operations Management
• Project Portfolio Management
• Business Analysis
• Business Transformation
• Governance
• Business Process Improvement
• Process Excellence
• Transition Management
• Balanced Scorecard
• Sdlc
• Project Management
• Process Auditing
• Leadership