Sunil Sharma

Chatbot Developer | WhatsApp Business API | Workflow Automation | CPaaS

Role: Ai Engineer at Ai Lifebot
Location: Raipur, CG, IN
LinkedIn followers: 500 followers

Information TechnologyView LinkedIn profile

About Sunil Sharma

I specialize in supporting and enabling enterprise customers on WhatsApp Business…

Experience

Ai Engineer
Ai Lifebot
May 2024 — Present
As an AI Developer, I design and implement intelligent automation systems that optimize business processes and enhance digital customer experiences through conversational AI.Built and deployed cross-platform AI chatbots (web, WhatsApp) using NLP and conversational design principles to automate user interactions.Developed end-to-end automation workflows for lead generation, customer support, and operations using custom APIs and webhook integrations.Engineered personalized WhatsApp Business API templates to automate high-volume communication and transactional messages.Created modular and scalable automation pipelines to reduce manual workload, streamline internal processes, and boost team efficiency.Collaborated with cross-functional teams to gather requirements, design intelligent bot flows, and ensure seamless user experiences.Conducted continuous performance analysis and optimization of chatbot flows based on user behavior and feedback.Utilized tools like Postman, Dialogflow, Rasa, and Python to build and maintain AI-driven solutions.Focused on delivering secure, reliable, and user-centric conversational agents with robust backend integrations.Key Skills:AI Development · Chatbot Development · Workflow Automation · Natural Language Processing (NLP) · WhatsApp Business API · Conversational AI · Postman · Python · Rasa · Dialogflow · REST API Integration · Webhook Management · Automation Pipelines · Customer Experience · No-Code/Low-Code Automation Platforms · Process Optimization · Scalable Architecture

Contact information

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Work email
•••••@ailifebot.com
Personal email
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Current company

Ai Lifebot

IT Services and IT Consulting · 31 employees · Founded 2016 · Noida, Uttar Pradesh, India

AILIFEBOT, founded in 2016, is a pioneer in the realm of chatbots and Conversational User Interface (CUI). Anticipating the dominance of messaging in the smartphone era, we embarked on a mission to lead the paradigm shift from command line to GUI. As architects of conversation and wizards of digital dialogue, we are at the forefront of delivering transformative AI-powered chatbot solutions. Our commitment is to revolutionize the business-customer connection by seamlessly integrating advanced AI technologies. In the current landscape, where Artificial Intelligence and chatbots are thriving, our thesis on the significance of messaging has only grown stronger. At AILIFEBOT, we envision a future where businesses elevate customer experiences, optimize operations, and achieve sustained growth through cutting-edge chatbot solutions. Our mission is to blend human-like interactions with intelligent automation, paving the way for an unparalleled era of customer service. Functions that empower • HR BOT • IT HELP DESK BOT • CUSTOMER-SUPPORT BOT • SALES ASSISTANT BOT • FEEDBACK BOT • LEAD GENERATION BOT • CUSTOMER-ENGAGE BOT Industries we transform • EVENTS • TRAVEL • HEALTHCARE • FINANCE • RESTURANT & HOTELS • REAL ESTATE • EDUCATION AND TRAINING

ailifebot.com

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About Sunil Sharma

Experience

Ai Engineer

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