Sunila Sardesai Muzawar

About Sunila Sardesai Muzawar

Qualified Chartered Accountant (ACA India) and Certified Public Accountant (CPA USA)…

Experience

1. Associate Director

   Accenture

   Apr 2017 — Present · Bengaluru, IN

   Reporting to Managing Director, Resources Operating Group Head in Chennai, Global Service Delivery Lead (GSDL) for key BPO multinational client project, Transformation Lead; Service Delivery with teams of employees. Provide leadership & direction to teams; Continuous Improvement, Re-engineering processes; Upsell/sales penetration for existing clients. Last project sales made- US$ 6 million. Transformation, Innovation, Automation agenda for PTP, RTR & OTC towers via Transformation road maps for various projects with automation (RPAs, etc.) & digital technology; Drove high productivity along with Continuous Improvement & “Get it Right the First Time” doctrine. i. Over 75% Transformation & Innovation target achieved within the first year itself for a BPO project ii. Set industry standard – 200+ RTR FTEs successfully live at year end with zero errors leading to Client Delight Highest Productivity record created in Accenture (India) in first two years of project account.iv. Unprecedented Automation during work Transition from client to Accenture! Achieved accuracy & timeliness & smooth transition!v. Established various Centers of Excellence (CoE) in F&A projects Worked to Transform & Innovate processes to client delight- RTR - Recovered 3 large problem projects; troubleshooted, resolved issues quickly & efficiently to client delight- RTR - Transformed (without automation) Management Accounting to drive 50% productivity- RTR - Implemented Statutory accounting processes & indirect tax return preparations- PTP - Ensured TAT; Strong controls to prevent duplicate payments; Controls for cyber enabled fraud- PTP - Touchless process thru OCR; Drove high productivity, pyramid slendering- OTC - Recovered Collections Dispute Process; applied Factory model process Meeting contractual obligations like SLAs, KPIs, Bois; budget management, Financials/reporting Responsible for continuous development of team, appraisals, performance management.

Education

• Bombay University

  B.Com

• The Institute of Chartered Accountants of India

  ACA

• American Institute of Certified Pubic Accountants (AICPA), California State Board of Accountancy

  CPA

Skills

• Strategic Planning
• Payroll
• Financial Reporting
• Business Strategy
• Budgets
• Vendor Management
• Team Building
• Team Management
• Business Development
• Auditing
• Accounts Payable
• Tax
• Internal Audit
• Mergers & Acquisitions
• Process Improvement
• New Business Development
• Sales Management
• Management
• Marketing Strategy
• Forecasting
• Accounting
• Investments
• Business Planning
• Analysis
• Finance
• Accounts Receivable
• Financial Accounting
• Business Analysis
• Negotiation
• Management Consulting
• Financial Analysis