Sunil Tayde
Team Lead at WorldatWork India
- Role
- Team Lead at WorldatWork
- Location
- Pune Division, MH, IN
- LinkedIn followers
- 500 followers
About Sunil Tayde
As a results-oriented customer service professional with over 11 years of experience, I…
Experience
Team Lead
Dec 2021 — Present · Pune, IN
As a Team Leader at WorldatWork, I oversee a dedicated team of customer service representatives, ensuring exceptional service delivery and support. My role includes monitoring email queues and call volumes to maintain high service standards, preparing insightful monthly reports to track performance metrics, and handling escalations to resolve complex customer issues promptly. I am committed to fostering a culture of continuous improvement through effective training and mentoring, collaborating with cross-functional teams to optimize workflows, and enhancing overall customer satisfaction.
Education
K.L.S.College,
Bachelor of Business Administration - BBA, Business/Commerce, General
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