Sunil Tarneja

Additional General Manager @Irctc Official

New Delhi, DL, IN
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

May 2020 — Present

Additional General Manager @Irctc Official

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Strategic Operations Executive | 28+ Years Driving Scalable Growth Across Hospitality, Rail & AirlinesAccomplished and transformation-focused leader with 28+ years of cross-functional experience in hospitality, luxury rail, airlines, and public-private ventures. Proven track record of delivering results in high-complexity, regulated environments across India’s leading tourism and transport institutions. Currently Additional General Manager – IRCTC (North Zone), overseeing large-scale operations across catering, luxury trains, and tourism. P&L ownership, multi-site leadership, and CX transformation across diverse service verticals. Drove ISO food safety certification across railway kitchens in a record 11 months. Led the Maharajas\' Express, India’s flagship luxury train, for 7 years, delivering award-winning guest experiences. Navigated critical COVID-era strategy: implemented hygiene protocols, revived domestic tourism & hotel tie-ups.Recognized for visionary leadership, operational discipline, and building high-performing teams aligned with service excellence. Core Strengths: Strategic Operations | Hospitality Excellence | P&L & Budget Management | Regulatory Compliance Luxury Travel Leadership | Safety & Hygiene | Multi-Site Operations | Crisis Management Public Sector Collaboration | Turnaround Strategy | Customer-Centric Innovation Now exploring COO / CEO mandates in organizations seeking bold, customer-first transformation with operational rigor.

EDUCATION

1990 — 1993

Mangalore University

B.H.M., Hotel Management

1998 — 2000

Annamalai University

MBA, Hotel Management and HR

N/A

Johns Hopkins Bloomberg School of Public Health

Public health and hygiene, Covid !9

2018 — 2018

Indian Institute of Management Rohtak

Management, Operations and Supply Chain Management

SKILLS

Personnel ManagementTourismForecastingCateringPre-OpeningInventory ManagementHygieneRevenue AnalysisCommunicationDepartmental ProductivityBudgetsFoodHotel ManagementFood SafetyHospitalityEmployee TrainingHotelsBusiness DevelopmentFront OfficeClient SatisfactionKnowledge of Industry Best PracticesTeam BuildingManagementHiring PracticesBusiness PlanningOperations ManagementBanquetsHospitality ManagementEvent ManagementEmployee EngagementHospitality IndustryOperational ExperienceFood & BeverageProfessionalismAirlinesCustomer ServiceCustomer SatisfactionNew Business DevelopmentResortsMicros

ABOUT SUNIL TARNEJA

An incisive result oriented professional with over twenty seven years of experience in…

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Sunil Tarneja — Additional General Manager at Irctc Official in New Delhi, DL, IN | Unifers