Sunil Gaud

About Sunil Gaud

Welcome to my LinkedIn profile! I am an HR professional with a diverse background in HRO, HR coordination, and Talent Acquisition. I bring a wealth of experience and a proven track record of assisting organisations in their HR processes and enhancing workforce efficiency.**HR Operations- I played an integral role in the Workday hire-to-retire process through case management, including promotions, transfers, and terminations. I effectively managed Workday tickets to ensure a seamless transition for employees. As a SPOC for Employee Data Management, I was dedicated to maintaining accurate records across multiple regions. ensuring that all transactions maintained compliance and met standard operating procedures (SOPs). I consistently met \"Key Performance Indicators\"(KPIs) and contributed to various strategic initiatives. I actively monitored Service Level Agreements (SLAs) and delivery metrics for all employee classifications. Collaboration with global HR support to address service updates and implement necessary change requests.**HR Coordinator- I had the pivotal responsibility of supporting the Administering Benefits team. I managed the COVID framework (case management) for COVID-19-related issues in the APAC region, utilising Salesforce, providing support to the global HR team and ensuring employees received the necessary assistance during these times while maintaining SLAs.Prepared Management Information System (MIS) reports played a critical role in establishing KPIs and managing compensation documents, identity verification, and reimbursement claims for COVID-positive employees to ensure compliance and accuracy.Coordinated with vendors regarding automobile documentations, I also dedicated time to resolving employee grievances and effectively managed onboarding processes while collaborating closely with the payroll team.**Talent Acquisition- I embraced the challenge of working with hiring managers to promote our clients\' brands and recruit top IT talent. I had the opportunity to expand my knowledge of U.S. employment terms. Throughout my time there, I developed a deep understanding, enhancing the quality of hire with insights into effective recruitment strategies.**Overall, I am passionate about making a positive impact through my work in Human Resources. My diverse experience across multiple sectors has honed my skills in process optimisation, data management, and talent acquisition. I approach every challenge with a growth mindset, eager to learn and adapt to the fast-evolving HR landscape.

Experience

1. Management Trainee - Hro

   Genpact

   Jul 2023 — Present · Hyderabad, IN

   As a responsible individual for HR Operations, I have assisted in hire-to-retire transactions in Workday, including onboarding, promotions, transfers, and terminations through case management. This involved collaborating with Global HR teams and stakeholders to streamline procedures and ensure an exceptional candidate experience-Acted as Single Point of Contact (SPOC) for employee data management across regions, including EMEA, APAC, USA, and LATAM. I have ensured the accuracy of employee records while addressing data-related inquiries and changes promptly-Monitored progress against Service Level Agreements (SLAs) and delivery metrics to ensure adherence to agreed timelines (TAT), scopes, and performance standards. This proactive oversight contributed to enhanced operational efficiency and improved service delivery-Achieved key performance indicator (KPI) goals and objectives aligned with the organisation’s strategic initiatives. Handled contingent workers (CW), as well as blue and white-collar employees, including managing hire-to-contract paperwork, profile creation, contract extensions, and all hire/retire transactions through the Workday system-Provided comprehensive support to clients by ensuring the accuracy and timeliness of Workday-related tasks, escalating issues as necessary to mitigate risks and uphold organisational standards. Managed case workflows effectively, prioritising issues and facilitating resolutions to maintain high satisfaction levels-Effectively managed standard operating procedures (SOPs), audits, data validation, including title changes, contract letters, promotions, and salary adjustments. Leveraged platforms like DocuSign and PeopleDoc to streamline documentation workflows and enhance data integrity.

Education

• Gujarat University

  Graduate

  2010 — 2012