Sunil Singh

About Sunil Singh

Seasoned professional with 16 years of experience in Project Management, Infrastructure Monitoring Tools, Service Management, ServiceNow IT Asset Management (SAM & HAM), ServiceNow ITOM, ServiceNow ITSM, BAU Operations Support, Application Support.Responsible for executing the project from initiation through delivery including planning and directing schedules and monitoring. Good Experience in Technology Operations, BAU Ownership and Project Enhancements, with an overall project planning, monitoring, tracking, controlling and status reporting.Gained enormous learning as a Project Manager for Tools related projects ‘end-to-end’. Responsible for stakeholder co-ordination and Inter-team co-ordination to achieve the objectives of the project. Responsible for managing any escalated issues, liaise with global teams, external vendors & business units to resolve issues. Have good project management experience of leading small projects. Have good exposure to ServiceNow to support ITSM, ITOM, ITAM, Incident Management, Change Management, CMDB, Dashboarding and Reporting, etc. Highly conversant with all components of ServiceNow and other infrastructure monitoring tools for the required implementation, configuration and administration.Known for strong and diverse functional knowledge and an ability to communicate & collaborate effectively with business stakeholders, technical & functional teams globally

Experience

1. Project Lead

   Coforge

   Jun 2023 — Present