Sunil Sharma

About Sunil Sharma

Retail Store Manager with experience in consumer electronics retail, managing high-volume…

Experience

1. Large Format Store Manager

   Croma

   Feb 2023 — Present · Surat, IN

   P&L ownership of 800M INR yearly turnover.• 1. Staff Management: • Hiring, training, and supervising staff. • Scheduling shifts and managing employee performance. • Motivating and developing the team to enhance productivity and morale. Sales and Customer Service: • Setting and achieving sales targets. • Analyzing sales figures and market trends to optimize store performance. • Ensuring high levels of customer satisfaction through exceptional service. Inventory Management: • Overseeing stock levels and ordering products as needed. • Managing inventory to reduce waste and prevent stockouts. • Coordinating with suppliers and vendors. Store Operations: • Ensuring the store is clean, well-organized, and visually appealing. • Implementing store policies and procedures. • Handling cash and overseeing financial transactions. Marketing and Promotions: • Planning and executing in-store promotions and events. • Developing strategies to attract new customers and retain existing ones. • Monitoring competitors and adjusting marketing tactics accordingly. Financial Management: • Managing budgets and controlling expenses. • Preparing and analyzing financial reports. • Ensuring compliance with financial regulations and company policies. Customer Relations: • Addressing customer complaints and resolving issues promptly. • Building relationships with loyal customers. • Gathering and acting on customer feedback to improve service. Health and Safety: • Ensuring the store complies with health and safety regulations. • Training staff on safety procedures and protocols. • Conducting regular safety inspections.

Education

• Suresh Gyan Vihar University

  Master of Business Administration - MBA, Business Administration and Management, General

• Suresh Gyan Vihar University

  Master of Business Administration - MBA, Business, Management, Marketing, and Related Support Services

• University of Rajasthan

  Bcom

Skills

• Team Management
• Data Analysis
• Management
• Merchandising
• Retail
• Business Analysis
• Store Management
• Inventory Management