Sunil Nai
Vice President Operations @FOX I VISION Screening Services Pvt. Ltd.
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WORK HISTORY
Vice President Operations @FOX I VISION Screening Services Pvt. Ltd.
Delhi, IN
Oversee end-to-end background verification (BGV) operations, ensuring timely and accurate screening.Develop and implement strategic initiatives to enhance efficiency, cost-effectiveness, and compliance with industry regulations.Optimized turnaround time (TAT) by 73%, leading to improved client satisfaction and retention.Strengthened client relationships, addressing escalations and implementing service-level improvements.Managed multi-million-dollar vendor partnerships, negotiating contracts to enhance service quality and cost savings.Led automation and AI-driven process enhancements, increasing operational efficiency by 47%.Built and mentored high-performing teams, fostering a culture of accountability and excellence.Ensuring compliance with global screening standards (PBSA, FCRA, GDPR, etc.) and internal policies.
EDUCATION
University of Mumbai
Bachelor of Commerce - BCom
ABOUT SUNIL NAI
Business Operations Manager | Strategic Planning | Process Improvement | Data-Driven Leadership With over a decade of experience in Business Operations Management, I specialize in enhancing organizational efficiency, driving cost savings, and boosting profitability. My expertise in strategic planning, process optimization, and data analytics has enabled me to lead transformative projects that deliver measurable results across various industries. I excel in: Strategic Planning & Execution: Crafting and implementing data-driven strategies that align with organizational goals to drive growth and operational excellence. Process Improvement: Streamlining operations through continuous improvement initiatives, reducing operational inefficiencies, and optimizing resource allocation. Team Leadership & Development: Leading cross-functional teams in dynamic, fast-paced environments, fostering collaboration, and cultivating a culture of accountability and high performance. Data Analytics: Utilizing data to inform decisions, track performance, and drive insights that lead to improved outcomes. Adaptable and results-driven, I thrive in fast-paced environments and am committed to delivering operational excellence. I’m always looking for opportunities to take on complex challenges, lead high-impact initiatives, and contribute to organizational success. Let’s connect to discuss how we can work together to achieve operational efficiency and sustainable growth.
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