Sunil N
Experienced Process Associate at CRED specializing in motor insurance. Expert in policy issuance, KYC, claims, and renewals. Skilled in complex case resolution and insurer coordination with high accuracy and quality.
- Role
- Assistant at Globiva
- Location
- Kannur, KL, IN
- LinkedIn followers
- 500 followers
About Sunil N
I am a dedicated Process Associate specializing in end-to-end motor insurance operations. Currently, at Globiva Services, I manage backend processing for the CRED platform, ensuring seamless vehicle onboarding and resolving complex insurance purchase and renewal issues. My core expertise includes:Policy Management: Proficient in KYC, policy issuance, endorsements, cancellations, and renewals. Insurer Coordination: Experienced in collaborating with major insurers such as ICICI Lombard, Tata AIG, Bajaj Allianz, Go Digit, and Acko to resolve operational bottlenecks. Claims & Support: Skilled in managing inspection and claims tickets through proactive escalation and follow-up. Leadership & Quality: Recognized for supporting new team members, maintaining high accuracy standards, and consistently meeting SLA and TAT targets. With a background in Computer Applications and a focus on operational excellence, I am committed to delivering high-quality service and maintaining top-tier customer satisfaction.
Experience
Assistant
Aug 2024 — Present · Bengaluru, IN
Handle end-to-end motor insurance operations including KYC, policy issuance, cancellation, endorsement, and renewals.• Coordinate with insurers like ICICI Lombard, Tata AIG, Bajaj Allianz, Go Digit, Acko, and others for issue resolution.• Manage inspection, claims, and policy correction tickets by escalating and following up with insurers.• Resolve vehicle onboarding, app issues, and insurance purchase/renewal problems on the CRED platform.• Ensure timely ticket resolution and high customer satisfaction while meeting SLA targets.
Education
Indira Gandhi National Open University
Bachelor's degree, Computer Programming, Specific Applications
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.