Sunil Kumar H P
ServiceNow Architect | Product Owner – Enterprise Offerings
- Role
- Servicenow Architect & Product Owner Enterprise Offerings at Tata Consultancy Services
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sunil Kumar H P
Experience in ITSM modules and ServiceNow Development and Implementation.Experience in ITOM modules (Event Management, CMDB, Discovery, Orchestration and Service Mapping) and ServiceNow Integration with 3rd Party tools. Experience in on-boarding ServiceNow as Enterprise application and leading technical team at Offshore. Dealing with client for technical issues.Senior Consultant with broad experience in providing solutions over ServiceNow Architecture and familiar with Other ITSM applications.Deep understanding of the application architecture and development life cycle process, including requirement analysis, quality assurance, design, scheduling, implementation, administration, issue tracking, deployment and integration using ServiceNow Web Services.Expertise in ServiceNow tasks such as administration of User & Groups, client scripts, business rules, UI actions, UI policies, UI Macros, ACLs, dictionary, UI configuration, workflow design and client-specific reporting.Specialties:CMDB, Discovery, 3rd party tool Integration, Implementation, ITSM Project Management, Process Improvement.Key Skills:Service Now, HP Service Manager 7.x / 9.XJava Script, Core Java
Experience
Servicenow Architect & Product Owner Enterprise Offerings
Dec 2024 — Present · Bengaluru, IN
This role combines deep technical expertise with strategic leadership to design, develop, and manage enterprise-level solutions on the ServiceNow platform. In this capacity, I will-**Architect Solutions:** Design scalable, secure, and high-performance ServiceNow architectures that align with business objectives and meet complex enterprise requirements-**Own the Product:** Develop and drive the product roadmap for Enterprise Offerings, ensuring features and enhancements deliver maximum business value-**Cross-Functional Collaboration:** Work closely with development, operations, and business stakeholders to translate market needs and strategic goals into actionable, innovative solutions-**Governance & Best Practices:** Establish and enforce architectural standards, security guidelines, and best practices across all ServiceNow implementations-**Continuous Improvement:** Leverage data, feedback, and emerging trends to optimize existing solutions and pioneer new capabilities within the enterprise offerings portfolio.This role is pivotal in bridging the gap between technology and business, ensuring that our ServiceNow offerings not only meet current needs but also drive future innovation and growth.Agentic AI – Cloud Provisioning AutomationUsed Agentic AI in ServiceNow to automate cloud provisioning requests from Salesforce.
Education
University of Mysore
Bachelor's degree, Computer Programming, Specific Applications
The National Institute Of Engineering, Mysore
Master’s Degree - MCA, Computer Science
2005 — 2008
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