Sunil Kumar Gangwal

About Sunil Kumar Gangwal

As a seasoned hospitality professional with 21yrs of experience in the industry, I have gained a comprehensive understanding of the operations and management aspects that are vital to the smooth functioning of a hotel. I have successfully led teams in diverse roles, including Cluster Director of Culinary, and have consistently achieved outstanding results in revenue growth, guest satisfaction, and cost management. Here are some key strengths and qualifications that make me an ideal candidate for the opening of Director of Operation / Director of F&B. Operational Excellence: I have a deep understanding of hotel operations, including front office, housekeeping, food and beverage, sales, and maintenance. I have implemented efficient processes and strategies that have resulted in streamlined operations and improved overall guest satisfaction. Team Leadership: I am an inspiring leader who fosters a collaborative and high-performing team culture. I have a track record of hiring, training, and developing talented individuals, resulting in cohesive teams that consistently exceed targets and deliver exceptional service. Revenue Generation: I possess strong business acumen and a demonstrated ability to drive revenue growth through effective sales and marketing strategies. I have successfully implemented revenue management practices and collaborated with the sales team to maximize profitability. Guest Experience: I am committed to providing memorable guest experiences. I have implemented guest-centric initiatives and consistently maintained high service standards, resulting in positive reviews, repeat business, and increased guest loyalty. Cost Management: I have a proven ability to optimize costs without compromising service quality. Through strategic planning, procurement strategies, and efficient resource allocation, I have consistently achieved cost savings while maintaining high operational standards.

Experience

1. Cluster Director of Culinary

   Marriott Hotels

   Apr 2022 — Present · Surat, IN

   Overlooking the culinary operation and responsible for driving Food & Beverage excellence, including upcoming projects.Menu DevelopmentFood Preparation and PresentationCulinary Staff ManagementKitchen OperationsQuality Assurance Cost Control and BudgetingVendor and Supplier ManagementCulinary Trends and Industry KnowledgeGuest SatisfactionStrategic Planning

Education

• Institute of Hotel Management

  Hotel Management from IHM Kovalam

  1998 — 2001

• Symbiosis Institute of Business Management

  PGDBA, Human Resources Management/Personnel Administration, General, A+

  2004 — 2006