Sunil Kumar

About Sunil Kumar

I am a dedicated and results-driven Warehouse & Logistics Manager with over 15 years of…

Experience

1. Assistant Manager

   AG Poly Packs Pvt. Ltd

   Jul 2018 — Present · Ghaziabad, IN

   EXPERIENCEA.G. POLY PACKS PVT. LTD.Assistant Manager ( Warehouse & Logisitic) – July’18 – PresentResponsibilities• Managed end-to-end warehouse operations across sq.ft facility, ensuring accurate storage and timely dispatch.• Managed daily order processing, verified materials against sales orders, and ensured on-time delivery.• Planned material availability as per orders, working closely with sales and purchase departments.• Supervised a team of 40 + 12, conducted training, and ensured compliance with safety and SOPs.• Streamlined inward, storage, picking, packing, and outbound dispatch to boost efficiency.• Optimized warehouse layout and workflows to enhance material flow.• Coordinated with logistics and managed transport fleets for on-time deliveries.• Handled transport route planning and reduced freight costs.• Reduced customer complaints by over 30% via improved accuracy and dispatch control.• Collaborated with sales, logistics, and service teams to resolve complaints quickly and prevent recurrence.• Introduced feedback loops and root cause analysis (RCA) for repetitive issues (e.g, wrong item, delay, damage).• CRM systems to log, monitor, and report complaint resolution KPIs to management.• Maintained 95% inventory accuracy through regular stock audits and implementation of best practices.• Conducted periodic cycle counts, physical verifications, and reconciliations to eliminate variances.• Utilized WMS systems (SAP,) for real-time stock tracking and movement recording.• Maintained accurate inventory records and generated MIS reports for management review.• Minimized loss, damage, and pilferage through improved warehouse layout, safety practices, and staff training.

Education

• Kanpur University, India

  Postgraduate Degree

  2009 — 2011