Sunil Kumar
Car Rental Operations Executive -- Operations & Supply Chain
- Role
- Car Rental Operations Executive at Travel Karmaa
- Location
- Chandigarh, IN
- LinkedIn followers
- 500 followers
About Sunil Kumar
Professional Car Rental Operations Executive with experience in operations, supply chain…
Experience
Car Rental Operations Executive
Dec 2021 — Present · Mohali, IN
Oversee daily rental operations to ensure smooth vehicle allocation, timely dispatch, and return processes.2. Managed the end-to-end supply chain for vehicle procurement, ensuring timely sourcing, availability, and coordination with suppliers to meet operational demand.3. Serve as the primary point of contact for client queries, bookings, and issue resolution to ensure high customer satisfaction.4. Analyze operational data and customer feedback to suggest and implement process improvements.5. Prepared and maintained MIS reports related to reservations and vendor data to support operational planning, performance tracking, and decision-making.6. Conducted daily driver briefings to communicate trip details, safety protocols, customer requirements, and service standards.7. Coordinate with internal teams (Billing, finance, and customer support to align operational goals and enhance service standards.8. Manage special transportation requirements such as a large group transfers, airport pickups and drops.9. Collected and evaluated B2B quotations from vendors to ensure competitive pricing and availability for corporate rental requirements.
Education
CGC College of Engineering, Landran
Bachelor of Technology
2014 — 2018
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