Sunil Kumar
Operating Team lead at Amazon|Ex-Identifyplus Delivery Services | Ex-Flipkart Pvt Ltd
- Role
- Operation Team Lead at Amazon
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sunil Kumar
Ease and willingness to learn, good interpersonal relationship skills, responsible…
Experience
Operation Team Lead
Aug 2023 — Present · Gurugram, IN
Developed and implemented operational strategies to increase efficiency and productivity of team.Monitored daily operations and evaluated performance of staff, providing feedback and coaching as needed.Created reports on staff performance, customer satisfaction, cost savings initiatives, and other topics for upper management.Ensured compliance with company policies and procedures related to operations.Identified areas for improvement in processes, procedures, tools, and technologies used by the operations team.Collaborated closely with cross-functional teams such as marketing, sales, finance and IT to ensure successful delivery of services.
Education
Lovely Professional University
Bachelor of Commerce - BCom
2015 — 2018
Army Public School (APS)
10th
2013
Army Public School (APS)
12th
2013
Lovely Professional University
Master of Business Administration - MBA
2017 — 2019
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