Sunil Kumar
Revenue Lead at Oyo rooms || SOB-RL AP || Revenue generation and management
- Role
- Revenue Lead at Oyo
- Location
- Visakhapatnam, AP, IN
- LinkedIn followers
- 500 followers
Experience
Revenue Lead
Dec 2024 — Present · Visakhapatnam, IN
Maximize GMV while delivering great Customer Experience. Manage owner engagement and relations.1. Drive BusinessAs an AGM from OYO, ownership of 5-7 smart properties (where complete inventory is controlled by OYO)Ensure revenue maximization by converting walk ins.Direct Walk In conversionRelationship with nearby hotels for SpilloverTrain property manager to convert walk-in booking2. OperationsAudit properties to check for revenue inclusion of both OYO and hotel bookings.Inspect properties on a daily basis for proper functioning and adherence to standardsEnsure a great customer experience and minimize customer escalations.Check inventory of water bottle stocks and place order for replenishment.Ensure only the right set of hotels are on-boarded.Inputs to Pricing team about local eventsFraud Prevention (Prevent GMV Leakage)3. People ManagementTrain hotel staff to improve and own CXManage relations with owners to ensure transformation changes needed on operational basis Customer Retention and Relationship buildingConducting Customer Delight Activities
Education
Visakha Technical Campus
Bachelor of Technology - BTech
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