Sunil Dusad
Seasoned Area Manager at Cafe Coffee Day with expertise in operations management
- Role
- Area Manager at Cafe Coffee Day
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sunil Dusad
With over 13 years in hospitality and organized retail, I serve as Area Manager at Cafe Coffee Day, leading operations across Tricity Punjab, Himachal Pradesh, and Jammu & Kashmir. My focus lies in driving sales growth, enhancing profitability, and implementing innovative strategies that improve customer engagement. By fostering collaboration, we empower teams to consistently deliver exceptional outcomes. Expertise includes streamlining operations, developing SOPs, and identifying growth opportunities through competitor analysis and strategic marketing. By leveraging ODC and bulk sales channels, we actively contribute to top-line revenue growth while ensuring service excellence and operational efficiency. My mission is to align operational success with sustained organizational growth.
Experience
Area Manager
Apr 2024 — Present · Chandigarh, IN
Overseeing operations for all stores across Tricity Punjab, Himachal Pradesh, and Jammu & Kashmir, ensuring consistent quality and performance. Leading a team of multiple resoureces to manage sales and operations, driving business growth. Designing and implementing innovative strategies to boost profitability and sales performance. Developing avenues for top-line revenue through ODC and bulk sales. Monitoring competitors and identifying new opportunities for business growth. Planning and executing effective marketing activities to enhance customer engagement. Formulated and implemented policies, systems and procedures to streamline operations Described service standards & guidelines to attain excellent service delivery and boost revenue Instrumental in costing and budgeting functions like budgeting for consumables & manpower while monitoring expenses and controlling cost
Education
Dr. Bhim Rao Ambedkar University, Agra
Master of Arts - MA, English Language and Literature, General
Uttar Pradesh Madhyamik Shiksha Parishad
Intermediate
2006
Arihant Air Hostess Academy
Diploma of Education, Hospitality Administration/Management
2008 — 2009
Dr. Bhim Rao Ambedkar University, Agra
Bachelor of Arts - BA
Uttar Pradesh Madhyamik Shiksha Parishad
High School
2004
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