Sunia Mukherjee

Website Content Writer, Social Media Specialist, Incident Management, Technical Helpdesk, Project Management (IT), Transactional Quality BPO, Recruitment, Freelance Content Writer

Role
Website Consent Writer at Tata Consultancy Services
Location
Bengaluru, IN
LinkedIn followers
500 followers

About Sunia Mukherjee

As a helpdesk analyst, I did incident management/Supply chain management for close to 3 years (Infosys). I have done troubleshooting for ISP (US based) for close to 2 years (Accenture). Was a Sr. QA/QA for ISP (US based) for more than 2 years (Infosys, Concentrix). Project management (IT Support- 13 months Concentrix). I am working as a content editor/website content writer for about one year in TCS. As a Quality Analyst/Consultant I have worked for about 6+ years (Accenture, Infosys, First Advantage, Concentrix- QC-QA-QI) and I have coached, mentored and trained several associates and have helped them to come up the learning curve. Have identified opportunities to initiate feasibility studies for projects to reduce FTE, and do dollar savings. As a recruiter, I have worked for close to 2 years (Infosys BPO) doing bulk hiring for voice/semi-voice processes.

Experience

  1. Website Consent Writer

    Tata Consultancy Services

    May 2022 — Present · Bangalore Urban, IN

    Writing content websites for one of the topmost US clients. Sorting the articles for all the media monitoring clients on the tool Inbox. Writing abstracts for the approved articles and uploading the stack every day after client approval on the tool Mind.3. Writing abstracts for English, German, Italian, Polish, Spanish articles for various clients on the tool as per the client guidelines.4. I took the extra responsibility of creating spreadsheets for the internal production and editorial trackers. I used to help the TL with consolidating reports.

Education

  • Welingkar Institute of Management

    Diploma in Management, General Management

    2011 — 2012

  • Lady Shriram College for women

    Bachelor of Arts (B.A.), Hindi Honours

    1994 — 1997

  • Delhi University

    Master of Arts (M.A.), Hindi Language and Literature

    1998 — 2000

  • Kendriya Vidyalaya

    Class 12th, Physics, Chemistry, Mathematics

    1982 — 1994

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Sunia Mukherjee — Website Consent Writer at Tata Consultancy Services in Bengaluru, IN | Unifers