Sundram Gupta

About Sundram Gupta

Strategic Customer Success & Pre-Sales Professional with 5 years of experience in IT Solutions, Microsoft Licensing, and Client Engagement. Skilled in Key Account Management, Solution Consulting, and Sales Operations, with a proven track record of driving customer value, building long-term relationships, and supporting revenue growth through consultative approaches. Adept at aligning technology solutions with business needs to ensure customer success and satisfaction.

Experience

1. Account Manager (Tata Tele Business)

   Denave

   Aug 2024 — Present · Noida, IN

   Manage the end-to-end sales cycle including prospecting, solution demos, quotations, proposal submissions (RFP/RFQ), negotiations, and deal closure.Drive Microsoft licensing sales (M365, Azure, Teams, Security solutions) for enterprise and SMB customers, consistently exceeding targets.Oversee order processing, KYC verification, and documentation, ensuring 100% compliance with company and regulatory standards.Prepare quotations, proposals, and customized pricing sheets aligned with customer requirements.Deliver product demos and technical presentations to demonstrate solution value and ROI.Collaborate with collections, IT support, and KYC teams to ensure smooth delivery, onboarding, and customer satisfaction.Track and manage sales pipeline, forecasts, and revenue targets, achieving 120%+ of assigned goals.Implement process improvements in sales operations, reducing order turnaround time by 15%.

Education

• PSIT College of Higher Education

  Bachelor of computer applications

  2017 — 2020