Sundeep Yadav
Senior Business Analyst at Accenture | IIM Indore | Ex - Publicis.Sapient | NIT Jalandhar
- Role
- Senior Business Analyst at Accenture
- Location
- Gurugram, IN
- LinkedIn followers
- 500 followers
About Sundeep Yadav
Facing new challenges and stretching myself beyond limits have always been my passion. Be…
Experience
Senior Business Analyst
Jul 2018 — Present · Gurgaon, IN
Domain - myIndustry Platform May 2021 - PresentRole - Business Analyst/ Product OwnerRoles and Responsibilities:Working on managing the myIndustry platform by resolving the issues faced by Customers.Working on platform enhancements like revamping the reports by creating prototypes for different screens and writing requirement document for the design and development teams.Client Domain –Pharmaceuticals May 2020 – May 2021 Role: Incident ManagerRoles and Responsibilities:Worked on Incident and Problem management processes using SNOW and Remedy support toolsPrepared different reports for leadership to showcase Service Management operationsProvide different KT sessions to team members for processes and for guidance of tools.Client Domain –Financial Services Oct 2019 – May 2020 Role: Agile Delivery Assurance Offshore Lead Roles and Responsibilities:Responsible to develop agile ways of working for the technology program as per client guidelines Work closely with the STE, RTE, Confirmation of Payee agile coach, platform scrum masters to encourage teams to work collaboratively Work closely with the Payments Platforms and ensure delivery of P3M deliverables required for each stage gate Support building of standard agile metrics across the scrum teams based on client recommendationsManage the governance stage gates and deliverables Client Domain – Retail and Supply Chain Management Sep 2018 – Sep 2019Role – Business Operations AnalystRoles and Responsibilities:Managed end to end service integration of the processes of the client warehouses Prepared weekly and daily reports for client after performing data analysisWorked on various Service Integration processes like Incident Management, Change Management & Problem ManagementReview existing processes to identify areas of improvement in Operations
Skills
- Microeconomics
- Mysql
- Linux
- Sql
- Management
- Css
- Html
- Java
- Microsoft Excel
- Organizational Behavior
- Software Development
- Matlab
- Powerpoint
- C++
- Microsoft Office
- Programming
- Javascript
- Microsoft Word
- Marketing
- Operations Management
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