Sunday Samuel

Business Analyst @Anderson Reed

Warrington, GB

Oversaw the full implementation of a bespoke Learning Management System (LMS)for an international education provider, delivering an enhanced digital learningexperience to over 4,500 students and ensuring the platform’s scalability to supportfuture expansion.1. Conducted stakeholder interviews to gather LMS requirements, ensuringalignment with business goals and learning objectives.2. Collaborated with HR, Learning & Development, and IT teams to define LMSfunctionalities, integrations, and reporting needs.3. Created AS-IS and TO-BE process mapping to document existing learningworkflows and propose enhancements with the new LMS system.4. Documented user stories, acceptance criteria, and wireframes to define LMSfeatures and ensure an intuitive user experience.5. Managed data migration, including course content, learner profiles, andhistorical training records, from legacy systems to the new LMS.6. Facilitated workshops to define LMS reporting and analytics needs, ensuringreal-time tracking of learner progress and compliance.7. Created test cases and managed user acceptance testing (UAT) to validate LMSfunctionalities and ensure smooth deployment.8. Provided change management support, including training materials andknowledge transfer sessions, to onboard staff onto the new system.Key Achievements1. Implemented an LMS, resulting in a 35% increase in training completion ratesand a 40% reduction in administrative workload.2. Designed and deployed an automated learning path system, enhancing learnerengagement and reducing manual enrollments by 50%.3. Optimized LMS reporting, providing real-time insights into learner progress andperformance, improving decision-making efficiency by 30%.