Sundar Viswanathan
🚀IT Delivery Director | GCC setup| Digital Transformation & IT Strategy| Strategic Client Relationship & Stakeholder Mgmt| Agile|Cloud| Process & Business Opt| Large-Scale Global Delivery | Growth & Cost Efficiency
- Role
- Director Hi-tech & Professional Services at Hexaware Technologies
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Sundar Viswanathan
A seasoned IT Leader & Curious Human Being with global experience in Account & Portfolio Management, Digital & Business Transformation IT Service Delivery, and Agile Program Management. I specialize in setting up GCC, GTM strategy,high-impact technology initiatives, optimizing IT operations and cost optimization while managing multi-million-dollar engagements with Fortune 500 clients. Key Achievements & Impact: Led a $20M+ digital transformation engagement, increasing CSAT scores and driving 16% YoY revenue growth Managed a 230+ FTE global delivery team across US, UK, Netherlands, China and Hong Kong ensuring seamless multi-geo execution with agile governance. Spearheaded Agile & Hybrid delivery models, leading cross-functional teams and multiple vendors in executing large-scale IT initiatives. Transitioned critical banking & financial applications in a $150M+ multi-year divestment program overseeing ETL data migration for 40+ core systems. Managed cloud migration engagement, successfully transitioning enterprise applications to Azure Cloud, enhancing scalability and cost-effectiveness. Executed IT cost optimization strategies, achieving significant savings through cloud cost management, automation and vendor optimization. Established governance models at CIO & VP levels, ensuring transparent reporting, risk mitigation and continuous process improvement. Optimized IT operations, reducing ticket volume by 30% YoY through automation, improving service quality and efficiency. Known for my 3P approach—Project Delivery Excellence, Process Improvement and People Empowerment & enablement— foster high-performing teams and cultivate strong client relationships across geo.My leadership has earned multiple accolades such as the Infosys Award for Excellence in Project Execution and the PRIMA Award for Quality, Collaboration award Passionate about driving business transformation, digital innovation, and operational excellence, I leverage technology to deliver measurable impact and competitive advantage.Key strengths- Entrepreneurial thinking coupled with strong business drive and passion- Sensitive to the needs & motivations of the team. Lead & inspire using open communication & trust- Strong networking skills and ability to build, maintain and influence relationships- Proactively observe and analyse the status quo to recommend new and radically different solutions. Let’s connect to discuss emerging trends in IT strategy, GCC Setup & GTM Strategy, Business transformation & Growth, Process Opt, People Empowerment
Experience
Director Hi-tech & Professional Services
Sep 2022 — Present · Chennai, IN
Education
LIFE LEADERS ACADEMY
Executive Leadership, Strategic Leadership & Personal Growth,Business Growth,Organisational Transformation,Business Acumen
Bharathidasan University
Bachelor’s Degree, Electronics and Communication Engineering
1995 — 1999
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