Sundar Kannan
- Role
- Director Technical Support at ServiceNow
- Location
- Hyderabad, IN
- LinkedIn followers
- 500 followers
About Sundar Kannan
erviceNow | Work at Lightspeed With the ServiceNow System of Action you can…
Experience
Director Technical Support
Nov 2017 — Present
Skills
- People Management
- Enterprise Software
- Itil
- Customer Escalation Management
- Professional Services
- People Skills
- Operations Management
- Disaster Recovery
- IT Infrastructure Management
- IT Strategy
- Software as a Service (Saas)
- Solution Architecture
- Virtualization
- Project Management
- Software Development Life Cycle (Sdlc)
- Client Relations
- Saas
- Pre-Sales
- Customer Relationship Management (Crm)
- Business Analysis
- Technical Support
- Business Intelligence
- Vendor Management
- Service Delivery
- Sdlc
- Strategic Hiring
- Operating Budgets
- Salesforce.com Administration
- Customer Experience Management
- Sfdc
- Itil V3 Foundations Certified
- Project Planning
- Crm Databases
- Customer Relations
- IT Service Management
- Team Management
- Siebel
- Requirements Analysis
- Software Development
- Software Project Management
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