Sunando Dhar
Program Director IT Infrastructure Services
- Role
- Program Director at Tata Consultancy Services
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Sunando Dhar
IT Program Director, having 16 years of industry experience, with 9+ years in program management, business development and relationship management.Successfully managing large global teams ensuring on-time delivery, within budget and maintainingcontractual commitments.Responsible for business development and growth for the account.Part of dynamic team within business cluster which have won major deals.Upheld relationship with customers and stakeholders across multiple geographies (UK & I, Europe, LATAM).
Experience
Program Director
Mar 2020 — Present · Glasgow, GB
Managing delivery and relationship for Global CPG customers. Owning multiple IT Infrastructure projects from inception (SOW to contract formation, Major Renewals), ensuring delivery on time, within budget and maintaining revenue realization schedule.Received 90%+ CSS for 12 consecutive quarters for successful engagements.Key Programs/Projects engaged:>Global Cloud & On Premise Compute Operations >End User Computing Operations >Technical Service Desk Operations (multilingual)>On Premise to Cloud Migration Projects >Datacentre Consolidation Projects >Hyper Converged Infrastructure adoption >Workspace transformation projects In close collaboration and alliances with OEMs, Regional Partners create best of offerings and provide services to customer. Managing a global team with 8 direct reports (100+ dotted line)>Ensuring optimal resource utilization across delivery teams.>Set clear and achievable goals for team. Provide continuous feedback across FY.>In collaboration with L&D team - build learning path for teams. Responsible for business development on IT Infrastructure landscape. Retained account revenue growth for 12 consecutive quarters with 3.9 Pipeline Coverage Ratio. Met or exceeded targets in 10 out of 12 quarters. FY Target met for 3 consecutive years. Ensured growth through transformation: Creating key customer profile by assessing their needs and mapping market trends. Identifying “Goal Overlaps” where customer’s goals meet our offerings - producing opportunities for partnership.
Education
Vellore Institute of Technology
Engineer’s Degree, Mechanical Engineering
2003 — 2007
Skills
- Oracle
- Requirements Analysis
- Unix
- Software Project Management
- Sql
- Pl/Sql
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