Sunanda Golay
Client Services | SaaS | Enhancing Event Experiences with Diagramming Solutions
- Role
- Product Consultant at Cvent
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sunanda Golay
Not all product insights come from dashboards some come from frustrated users…
Experience
Product Consultant
May 2024 — Present · Gurugram, IN
Act as the primary point of contact for clients, providing expert guidance on product usage and assisting with troubleshooting.• Resolve technical issues and support customers in effectively utilizing the product, primarily through support tickets, live chats, and Zoom calls.• Collaborate with internal teams to address product defects, optimize features, and deliver successful solutions based on customer feedback. • Develop and maintain strong relationships with clients, ensuring long-term success and satisfaction.• Assist the sales team in sales activities by sharing the leads.• Ensure knowledge articles are accurate and raising requests for updates with cross-functional teams.
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.