Sunakshi Jain
Product Designer Ii @Meds.com
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WORK HISTORY
Product Designer Ii @Meds.com
Austin, TX, US
As part of the design team at Meds,I am working on:1. Revamping critical user-journeys (registration, account details, profile) simplifying verification workflows, text-heavy complex input medical forms and reducing user friction, resulting in fewer support queries.2. Designing end-to-end UX design for new product launches, including responsive landing pages and homepage and other user journeys, following healthcare compliance and accessibility standards.3. Collaborating with engineering, QA, marketing, medical, legal, and executive leadership to gather requirements, ensure regulatory requirement, and delivering high-quality product experience.
EDUCATION
College of Information (INFO), University of Maryland
Human computer interaction, User experience
Duksung Women's University
Diploma of Education, Korean language
Korean culture centre India
Diploma of Education, Korean language
School of Planning and Architecture, New Delhi
Bachelor of Architecture - BArch, Architecture
School of Planning and Architecture, New Delhi
Bachelor of Architecture - BArch
ABOUT SUNAKSHI JAIN
Sunakshi designs for human journeys, solutions that are not bound by physical/digital media but are based on user needs and context, to drive co-value for both end-users and businesses alike.She brings design thinking to simplify complex user journeys, orchestrating seamless interactions between humans and technology, to create experiences that improve lives. Her diverse experience positions her to manage, design, and deliver on projects that extend beyond digital interfaces, connecting with real-world physical processes.Over the past 5 years, she has consistently delivered high-value outcomes by translating deep customer insights into actionable design strategies across diverse projects: from building a network of fulfillment centers, retail stores, and diagnostic labs for healthcare services, designing end-to-end product discovery experiences for both customers and associates, or reimagining site navigation for nonprofits that reduced friction and increased engagement. Her multi-disciplinary background in Architecture and HCI places her uniquely to design for a holistic user experience, allowing her to zoom out to strategize project roadmaps and dive deep into execution details to create tangible user experiences. Her core strength-Bring a human-centric approach to every challenge-Map complex user journeys and service blueprints-Facilitate workshops -Collaborate with cross-functional teams to not just design but build-Kaizen/ 1% improvement philosophy practice to do better every dayAs a designer, she thrives in working in collaborative environments that break siloes and focus on seamless omnichannel ecosystem experience in Retail and Healthcare. And now she is focused on how we can bridge gaps in the user journeys across physical/digital worlds with AI. Bring Humans-in-the-loop.
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