Nikkia Gumbs
Grief Literacy • Nervous System Repair • Creator of House of the Sun • Systems for Post-Collapse Joy + Return
- Role
- Coordinator, Learner Wellness at Merit America
- Location
- Orlando, FL, US
- LinkedIn followers
- 500 followers
About Nikkia Gumbs
Dr. Nikkia Gumbs is a human systems strategist, speaker, and organizational culture…
Experience
Coordinator, Learner Wellness
Jan 2024 — Present
I design and operationalize human-first systems that make learning equitable, accessible, and emotionally sustainable for working adults across the U.S.Highlights of ImpactArchitected Merit America’s Care-Based Complaint & Resolution Policy, a trauma-informed, equity-aligned model that reframes complaints as diagnostics rather than disruptions.Established a three-tier triage structure, discovery call protocol, and the first Learner Bill of Rights to embed transparency and restorative practice into institutional design.Manage the full learner accommodations process under ADA Title I, ensuring accessibility for learners with diverse needs.Lead the microgrant program, providing financial and technological support that removes barriers to participation.Develop and facilitate affinity groups and community initiatives that strengthen belonging and retention across cohorts.Created and delivered a nervous-system-informed professional development series, including:• Imposter Syndrome as Grief• Networking for People Who Hate Networking• Storytelling Under PressureThese sessions translate neuroscience and emotional literacy into practical tools for learners navigating career transition and workplace stress.Train staff in trauma-informed communication, accessibility, and equity practices to align operational systems with human well-being.
Education
Rollins College
Bachelor of Arts (BA)
2001 — 2005
University of Florida
Doctor of Education
2016 — 2021
Rollins College
Master’s Degree
2005 — 2008
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