Sumyat Thu

Senior Mixed-Methods UX Researcher | AI-Enhanced Research Methods | Inclusive Design | UX Education | Research that drives business impact

Role
Sr Ux Researcher and Educator at Bosch USA
Location
Los Angeles, CA, US
LinkedIn followers
500 followers

About Sumyat Thu

With a PhD in sociology of language, I\'m a mixed-methods UX researcher in B2B and B2C working to drive business impact and product innovations through AI-enhanced research methods and inclusive design expertise. I\'m a Certified Professional in Accessibility Core Competencies (CPACC).My academic background in sociology of language gives me a unique lens for empathizing and listening to people\'s stories from all walks of life in both B2B and B2C. This perspective informs my approach to UX research-I don\'t just observe what users do, but I connect the dots around the cultural, social, and economic contexts that shape users\' behaviors and needs.I have worked with many different cross-functional teams and business executives to also uncover the business needs and objectives so that my UX research works effectively to de-risk investment decisions and helps ensure that we are building the right product for the users and market segments.I have a track record of delivering research that shaped product roadmaps as well as influenced go/no-go decisions for early-stage innovations. Passionate about: responsible AI in UX research and product dev, inclusive design that serves the greatest number of users.

Experience

  1. Sr Ux Researcher and Educator

    Bosch USA

    Oct 2024 — Present

    Lead generative and evaluative user research for automotive hardware and software innovations on the topics of EV charging infrastructure, hybrid vehicle tech, advanced driving assistance systems (ADAS), etc-Design and teach UX courses and workshops (example: Intro to UX Design Thinking and Intro to Inclusive Design) in order for cross-functional teams to practice user-centricity in product dev and expand their market share

Education

  • Agnes Scott College

    Bachelor's degree (Magna cum laude), Industrial and Organizational Psychology

    2009 — 2013

  • University of Washington

    Master's degree, Rhetoric Studies (Sociology of Language, Literacy, and Storytelling)

    2014 — 2016

  • University of Washington

    Doctor of Philosophy - PhD, Rhetoric Studies (Sociology of Language, Literacy, and Storytelling)

    2016 — 2020

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Sumyat Thu — Sr Ux Researcher and Educator at Bosch USA in Los Angeles, CA, US | Unifers