Summer Nanpooya
Account Manager at Theobald Software
- Role
- Account Manager at Theobald Software
- Location
- Seattle, WA, US
- LinkedIn followers
- 500 followers
Experience
Account Manager
Oct 2023 — Present · Seattle, WA, US
Manage all US, Canada, Australia, and New Zealand software renewals, ensuring timely processing and strong client retention• Oversee key account management to strengthen strategic customer relationships• Drive upselling initiatives by identifying expansion opportunities within existing accounts• Forecast renewal and revenue pipelines to support accurate sales planning• Handle invoicing processes, including coordinating with accounts payable and resolving discrepancies• Implement strategies to reduce churn and increase customer satisfaction• Build and maintain long-term relationships with clients to ensure continued success
Education
University of Essex
Study Abroad, Business, Management, Marketing, and Related Support Services
The Northwest School
High School Diploma
2012 — 2016
Pitzer College
Bachelor's degree, Psychology and Media Studies minor
2016 — 2020
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