Sumitra Routray

About Sumitra Routray

I am Sumitra Routray, a Senior Application Operations Lead with over 19 years of experience in ensuring high availability, stability, and performance of mission-critical applications. I specialize in L2/L3 production support, incident management, and root cause analysis, driving 24×7 operational excellence.I also lead and mentor operations teams, working closely with development and business stakeholders to deliver secure, scalable, and resilient production environments. Key Expertise Cloud Platforms: AWS, Azure Automation & IaC: Terraform CI/CD: Jenkins, GitLab Containerization & Orchestration: Kubernetes Monitoring & Logging: Prometheus, Grafana, CloudWatch Version Control & SCM: Git, GitHub Scripting & Automation: Shell Scripting, Python Databases: SQL, Oracle🧩 IT Service Management: ITIL-based Support, ServiceNowI bring deep domain expertise from the Banking and Financial Services industry, having worked extensively in Personal Investing, Investment Banking, Derivative Regulatory Reporting, Legal Entity Setup, OTC Trading, and Global Markets. I am highly technically inclined and continuously explore new technologies to improve system reliability, optimize operational processes, and reduce maintenance and operational costs. I thrive in environments that value innovation, automation, and continuous improvement while delivering business-aligned solutions.🤝 Let’s connect! Feel free to DM me here.

Experience

1. Senior Application Operations Lead

   Cognizant

   Dec 2013 — Present · Pune, IN

   Ensure 24×7 application uptime, availability, and performance across production environments on Azure Cloud using proactive monitoring and alerting- Provide L2/L3 application support, perform deep-dive troubleshooting of application, Kubernetes (AKS), Unix/Linux, and database issues to meet SLAs- Manage and support containerized workloads on Kubernetes, including deployments, scaling, rollouts, and incident recovery- Automate operational tasks using Python and Shell scripting, reducing manual effort and improving operational efficiency- Implement and maintain infrastructure using Terraform, ensuring consistent, secure, and repeatable Azure deployments- Perform application deployments and configuration management via CI/CD pipelines and change management processes- Monitor system health using logging and monitoring tools (Azure Monitor, Prometheus, Grafana) and drive root cause analysis (RCA)- Coordinate incident, problem, and change management activities using JIRA, ensuring timely resolution and stakeholder communication- Provide technical guidance and mentoring to junior engineers while collaborating closely with development and platform teams.

Education

• Biju Patnaik University of Technology, Odisha

  Bachelor of Engineering - BE, Electrical, Electronics and Communications Engineering