Sumit Nandi
SPS Associate at Amazon
- Role
- Seller Partner Support Associate at Amazon
- Location
- Kolkata, WB, IN
- LinkedIn followers
- 500 followers
About Sumit Nandi
Tech enthusiast professional with a background in development, now dedicated to supporting Amazon sellerwith their needs. Committed to delivering excellence and driving seller satisfaction.
Experience
Seller Partner Support Associate
Jul 2023 — Present
Deliver exceptional support to Amazon sellers. addressing their inquiries, concerns and issues with efficiency and professionalism.• Serve as the primary point of contact for sellers, offering guidance and assistance through various communication channels such as email and chat.•Resolve seller inquiries related to account management, product listings, order processing, payments and policy compliance in an effective manner.• Utilize internal tools and resources to research and troubleshoot seller issues, collaborating with relevant team when necessary to achieve resolution.• Stay updated on Amazon policies, procedures and tools to provide accurate and up-to-date information to seller.• Uphold Amazon’s core principles of customer obsession, ownership and bias for action in every interaction with sellers, fostering trust and loyalty.
Education
Dr. B.C. Roy Engineering College
Bachelor of Computer application (BCA)
2018 — 2021
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