Sumi Uzir
Technical Support Engineer Ii @Vendasta
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WORK HISTORY
Technical Support Engineer Ii @Vendasta
EDUCATION
Visvesvaraya Technological University
Master of Business Administration (MBA), Marketing/Marketing Management, [WES Report Available]
BrainStation
Product Management, Computer Software
Visvesvaraya Technological University
Bachelor of Engineering (BE), Engineering Biotechnology and Informatics, [WES Report Available]
ABOUT SUMI UZIR
In my previous roles, I have juggled across Customer Success, Account Management, and Implementation Consultant positions which have equipped me with how to- Deliver complex solutions, manage cross-group collaboration, resource orchestration, and communications - Excell and understand partner ecosystems and leverage partner solutions to solve customer needs- Define outcomes to improve the health, adoption, and business capabilities to drive customer value - Track, escalate, and plan for the remediation of technical blockers and provide engineering feedback - Work with tools like Gainsight, Asana, Salesforce, SAP to name a few.
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