Sumit Kumar Chaudhary
\"Customer Success Executive at Neodove | Client Onboarding & Activation Specialist | Aspiring Data Analyst | Learning Excel, SQL, Python\"
- Role
- Customer Success Executive at Neodove
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sumit Kumar Chaudhary
I’m a Customer Success Executive at Neodove, currently helping clients succeed through onboarding, activation, and query resolution.In my first few months, I worked hands-on with onboarding new clients — helping them get started with Neodove’s product through personalized guidance. Now, I’m focused on driving client activation, resolving product-related queries, and supporting long-term user adoption.To strengthen my career, I’m learning Data Analytics — building skills in Excel, SQL, and Python — with a goal to blend customer success with data-driven decision making.If you\'re working in customer success, product-led growth, or analytics — I’d love to connect and learn from your journey!
Experience
Customer Success Executive
Feb 2025 — Present · Bengaluru, IN
Began my journey by focusing on client onboarding, working closely with new customers to ensure a seamless transition into the platform. I conducted tailored product walkthroughs, facilitated training sessions, and helped clients integrate Neodove into their workflows to drive early engagement and adoption.As I progressed, I took on responsibilities within the client activation team, where I now help users unlock the full value of the platform. This involves understanding their specific use cases, resolving usage-related queries, and guiding them toward achieving their desired outcomes. I actively collaborate with cross-functional teams to enhance the client experience and am building my skills in Data Analytics (Excel, SQL, Python) to better analyze user behavior and improve activation strategies.
Education
DIT UNIVERSITY
Master of Computer Applications - MCA
2021 — 2023
SRMIST, Kattankulathur, Chennai ,Tamil Nadu
Bachelor of Computer Applications - BCA
2018 — 2021
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