Sumit Gaur
Director - Customer Service and Logistics at Nothing | IIM-K
- Role
- Director of Customer Service India & Sea at Nothing
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
About Sumit Gaur
As a senior management professional with over 23 years of experience, I specialize in…
Experience
Director of Customer Service India & Sea
Apr 2025 — Present
Education
Dr. B. R. Ambedkar University, Agra
Bachelor's degree
Skills
- Telecommunications
- Product Development
- Analysis
- Leadership
- Wireless
- Customer Relationship Management (Crm)
- Sales
- Crm
- Customer Lifecycle Management
- Customer Service Operations
- Vas
- Forecasting
- Vendor Management
- Channel Partners
- Business Planning
- Operations Management
- Management
- Team Building
- Service Operations
- Sla
- Change Management
- Sales Operations
- Customer Retention
- Customer Service
- Service Delivery
- Mis
- Key Account Management
- Managed Services
- Project Planning
- Team Management
- Strategic Planning
- Competitive Analysis
- Customer Experience
- Business Development
- Call Centers
- Team Leadership
- Distributed Team Management
- Pre-Sales
- Business Strategy
- Service Management
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