Sumit Koul

About Sumit Koul

Global Transition and Transformation Leader with over 25 years of experience architecting…

Experience

1. Sr Director Transitions - Bpo

   Cognizant

   Sep 2017 — Present · Hyderabad, IN

   Transition Head for CMT (Communication, Media & Technology) BPO vertical, leading a team of Project Leaders across locations. Previously also managed Health Sciences Transitions- Overseen Transition of resources across 20+ Global Delivery Locations ensuring seamless execution of large-scale setups- Responsible for strategy and execution for new projects including service process design, Infrastructure, risk management, capacity planning and quality setup- Manage strategic client relationships and internal leaders, driving expectation management, benchmarking key measures and ensuring successful project delivery

Education

• Veermata Jijabai Technological Institute (VJTI)

  BE, Production

  1996 — 2000

• SVKM's Narsee Monjee Institute of Management Studies (NMIMS)

  Post Graduate Diploma in Business Management

Skills

• Asset Management
• Strategy
• Pre-Sales
• Business Strategy
• Financial Services
• Crm
• Business Intelligence
• Quality Management
• Banking
• Team Management
• Capital Markets
• Solution Architecture
• Vendor Management
• Service Delivery
• Business Analysis
• Global Delivery
• Project Governance
• Investment Banking
• Customer Relationship Management (Crm)
• Strategic Planning
• Program Management
• Projects
• Talent Management
• Solution Development
• Transition Management
• Offshoring
• Resource Management
• Business Process Outsourcing (Bpo)
• Leadership
• Account Management
• Bpo
• Business Process Improvement
• Project Management
• Outsourcing
• Investment Management
• Bfsi