Sumit Jain

About Sumit Jain

HR Operations Leader with 10+ years of experience across Tech and BFSI sectors, specializing in end-to-end HR operations, payroll governance, statutory compliance, HRIS-driven process optimization, and HR process automation.Currently working as Manager II – HR Operations at ixigo, leading HR operations for multi-location teams and managing large-scale payroll operations for off-roll workforce. Proven expertise in employee lifecycle management, vendor governance, ESOP lifecycle management (Qapita), and audit readiness, including HR process and data audits, with a strong focus on accuracy, control, and scalability.Strong track record in driving operational efficiency through HRIS platforms (HR-One, Peoplestrong, Genesis) and people analytics using Looker Studio, complemented by automation of HR workflows, payroll validations, MIS reporting, compliance trackers, and ESOP data processes to reduce manual effort and improve data integrity.Actively partner with Finance and business stakeholders on headcount planning, budgeting, workforce costing, and compliance governance, supported by automated dashboards and standardized reporting frameworks enabling faster, data-driven decisions.Known for attention to detail, logical and progressive thinking, and a results-driven approach, with a consistent focus on building scalable, compliant, and automation-enabled HR operations frameworks that support business growth.

Experience

1. Manager Ii - HR Operations

   ixigo

   Apr 2023 — Present · Gurugram, IN

   Leading end-to-end HR Operations with ownership of employee lifecycle governance, payroll operations, statutory compliance, HRIS accuracy, audits, and ESOP management across multi-location teams.Key Responsibilities & Impact• Leading end-to-end onboarding and employee lifecycle governance, ensuring timely completion of joining formalities, documentation, probation reviews, confirmations, and exits• Managing HR operations for 500+ on-roll and 250+ off-roll employees across Gurugram, Hyderabad, and Bangalore• Driving payroll governance and validation, including payroll inputs, attendance, leave data, flexi reimbursements, deductions, and Full & Final settlements in coordination with payroll SMEs• Owning HRIS data accuracy and governance, maintaining digital and physical employee records including contracts, appraisal letters, ESOP letters, and statutory documentation• Ensuring leave, attendance, and benefits administration with process accuracy and policy compliance• Acting as the primary SPOC for employee queries related to compensation, payroll, leaves, flexi benefits, and deductions, ensuring a consistent employee experience• Creating and publishing HR policy guidelines, SOPs, and FAQ documents to improve transparency and reduce operational queries• Developing and circulating leadership-level HR dashboards and MIS for senior management, enabling data-driven decision-making• Leading internal and external HR audits, data audits, and ISMS audits with strong compliance governance• Owning end-to-end ESOP lifecycle management using Qapita, including grant data preparation, grant issuance, exercise processes, employee communication, and data reconciliation• Driving continuous process improvement initiatives, challenging existing HR processes to enhance efficiency, accuracy, and scalability• Supporting strategic HR projects and cross-functional initiatives aligned with business priorities

Education

• Symbiosis Centre For Management and Human Resource Development

  Master of Business Administration - MBA, Human Resources Management/Personnel Administration, General

  2016 — 2018

• G.B.S.S. School No.1 Shakti Nagar

  Schooling

  2003 — 2007

• G.B. Pant Govt. Engineering College

  Bachelor of Technology (B.Tech.), Mechanical and Automation engineering

  2011 — 2014

• Aryabhat Institute

  Diploma , Mechanical Engineering

  2007 — 2010